Frequently Asked Questions
Do you show ads on the flipbooks?
No, we never show ads and we never will.
How long are my flipbooks available online?
- The flipbook is removed after 1 week.
- The flipook will be online at least for 1 year, if it receives visits after that, we will keep it online, otherwise we will consider the flipbook unused and we might remove it.
- The flipbook will be online even when not receiving any visit while the subscription is active. After a subscription is canceled, we apply the registered users conditions.
Depending on our platform load, we might decide to keep them online. If you want to remove the flipbook, you can do it from your dashboard anytime.
Who can see my published flipbooks?
We don't publish your flipbooks anywhere, only people with the public reader link can view them.
Can I password protect my flipbook?
Yes, edit your flipbook and set your password through the "password protect" menu.
Do you place watermarks on my flipbook?
Unlike other services, we don't place watermarks over the flipbook, but we do show a heyzine logo on the viewer corner.
You can remove it and add your own by subscribing to one of our plans.
For a full white label flipbook you can subscribe to the professional plan to also use your own custom link.
Is there any limit on the number of pages or size?
No, there are no limits, but the total disk space of your flipbooks and assets can't exceed your user's disk space.
What happens when I reach the disk space limit?
If you are a subscription user, we will contact you to warn about the problem and then you can choose to upgrade your plan or activate an automatic removal process. If you don't respond to the warnings within a month exceeding disk space, we will activate the "old flipbooks auto removal" process until your account space returns to the plan's limit.
What automatic removal options are there?
- Remove flipbooks older than a number of days.
- Remove flipbooks with less than a number of visits.
- Remove flipbooks last visited on a specific date or number of days.
Can I remove the heyzine's logo from the flipbook?
Yes, you can remove the logo and place your own by subscribing to one of our plans or by buying flipbook packs.
When your flipbook is password protected, the same logo will appear on the password screen.
How can I use my own domain for the flipbook link?
With the professional plan you can customize your flipbook's link and subdomain. The subdomains available are aflip.in and hflip.co.
The url will look like https://<text>.hflip.co/<text> or https://<text>.aflip.in/<text>.
You can also redirect the root subdomain to any url of your choise, so anyone visiting for example https://mycompany.aflip.in would be redirected to https://mycompany.com.
If you want to use your own domain to have full control, we also offer premium plans. Contact us for more information.
Can I add google analytics or google tag manager in my flipbooks?
Yes, with the professional plan you can add any third party script. Add them in your account page under the external scripts section, we will review and insert it in less than 24 hours.
How do I remove a flipbook?
Log in, click the flipbook you want to remove and click delete.
Which kind of file format has the downloaded flipbook?
The download is a zip containing a windows executable file to view it offline on your computer, it also contains the flipbook's html, css and js. This is mostly used to view the flipbook offline on desktop computers without a network connection (meetings, presentations, etc) or to upload it to a different web hosting without any depenendency on the heyzine platform.
Can I send the downloaded flipbook by email?
Yes, you can, but we don't recommend it. The download is usually a large file and it contains an application that some email providers may block. The best option is to send the thumbnail of the cover with a link to your online flipbook.
You can find both your thumbnail and the flipbook link in the heyzine editor clicking on the "reader links".
Can I upload the flipbook to my own site?
Yes, the best option to show the flipbook is to embed it using the iframe link code you can find in the reader's public links, you only have to copy the code and paste it in your website's builder editor.
But if you have some techincal knowledge, you can also download the flipbook and upload the folder to your hosting.
Can I change the pdf of the downloaded flipbook?
This is not possible, you have to make the changes in Heyzine and download it again. For unlimited downloads subscribe to one of our plans.
Can I password protect a downloaded flipbook?
The download contains all the content and anyone with minimum technical knowledge can view it. So it's not possible to directly protect them from heyzine, but you can use an external software like 7zip.